LOS ANGELES(December 19, 2018) – When you have to go, you have to go, but sometimes it’s hard to know where to go. Tooshlights®, the only restroom traffic management system that helps guests “know where to go”® and Westfield, the operator of upscale retail destinations across the U.S. and U.K., will unveil a pilot program today at The Village at Westfield Topanga in Woodland Hills, CA. This is the first shopping mall in the world to install Tooshlights.
Tooshlights patented technology will help shoppers navigate busy restrooms. The company is solving a massive pain point; knowing where to go and eliminating the awkward experience of having to peek under stalls to see if they are occupied. Each Tooshlights unit consists of a sleekly designed smart latch and indicator light. When the stall is available, the light is green. When the stall is occupied and the smart latch activated, the light turns red.
“Many public venues are using smart technology and the Internet of Things (IoT) to enhance customer satisfaction,” said Allen Klevens, President and Chief Executive Officer at Modus Systems LLC, the parent company of Tooshlights. “IoT now extends to restrooms and Tooshlights is solving one of the biggest pain points – not knowing where to go, and is fundamentally improving the overall guest experience. We are thrilled that Westfield is the first mall to feature Tooshlights.”
Tooshlights also provides real-time, venue-specific restroom occupancy data that will allow mall facility managers to make smarter decisions about restroom usage. Tablets will be placed outside the restrooms that will survey shopper’s levels of satisfaction with a happy or sad face along with specific questions. Custodial tracking will also be installed so that staff can be alerted when the restrooms need to be cleaned.
“At Westfield Topanga & The Village, we are laser focused on delivering excellent customer service and experiences, and that extends to the restrooms,” said Molly Unger, Vice President and General Manager, Westfield Topanga & The Village. “We are excited to install this new technology so our guests will know automatically which stalls are available and which are occupied. The real-time data that Tooshlights provides will also allow us to address potential facilities issues in a timely fashion and help to keep our restrooms clean.”
Tooshlights, powered by Modus Systems LLC, was awarded a U.S. patent for its restroom stall occupancy indicator system and technology. The industry’s first-of-its-kind smart restroom solution will help venues and commercial spaces across the U.S. such as airports, arenas, stadiums, airports, malls, hotels, convention centers, casinos, theme parks and office buildings enhance the guest experience and fundamentally improve traffic flow in public restrooms.
Based in Los Angeles, Tooshlights® — powered by Modus Systems LLC — is the industry’s first and only automated LED lighting system that increases traffic flow in public restrooms by letting the guest “know where to go.” The patented, sleekly designed smart restroom solution is solving a massive pain point for consumers – privacy and long wait times. Tooshlights enhances the guest experience, helping to increase profits and eliminate awkwardness of people not knowing which stalls are open. The company’s patented technology also aims to better connect people with the spaces that they occupy through the use of real-time, venue-specific information.